Please Read These Terms Carefully Before Using this Service The contents on this website ResumeWriterForYou.com (the ‘site’) are provided by ‘ResumeWriterForYou’ (herein after referred to as ‘ResumeWriterForYou), as a service to its customers. By using this site, you agree to these terms (‘Agreement’). If you do not agree to them, do not use the site or access the service from it.
'Writer' is the person, who has agreed to work with the company on a freelance basis to provide writing services under the company's terms.1.2.
'Customer' is the person who places a resume order with the company to obtain the product according to his or her requirements and is governed by the defined terms and conditions laid out in this agreement.1.3.
An 'Order' is an electronic request for a paid service from the customer for a particular resume defines the order progress at a particular stage.1.4.
A 'Product' is a document in electronic format that is the final result of the order completion.1.5.
A 'Product Revision' is an edited version of the original product initiated by the customer.1.6.
'Support Team or Support' is the part of the company's organizational structure with the mission to assist and coordinate the order process.1.7.
An 'Order Status' is the stage at which the order is being processed at present.1.8.
The 'Quality Assurance Department' is the part of the company's organizational structure with the mission to guard and evaluate the quality of the provided products or services.1.9.
The 'Messaging System' is an interactive feature that ensures effective communication between the client and the support/writer.
2. Acceptance of Terms
The Services are offered to you conditional on your acceptance without modification, of the Terms, conditions, and notices contained in this agreement and any operating rules, policies, and procedures that are published on this Website (the ‘Site’) by ResumeWriterForYou (collectively, the ‘Terms’ of Use). The following Terms govern your access to and use of the Service. Your subscription and use of the Service constitutes your agreement to all such Terms. These Terms may be updated by us from time to time without notice to you. These Terms of Service apply to all Customers of the ResumeWriterForYou.com site.
The words ‘use’ or ‘using’ in this Agreement, means any time a Customer (a person visiting/using the content/service of the site), directly or indirectly, with or without the aid of a machine or device, does or attempts to access, interact with, use, display, view, print or copy from ResumeWriterForYou‘s Services (see clause 2 below), transmit, receive or exchange data or communicate with the ResumeWriterForYou‘s Services, or in any way utilizes, benefits, takes advantage of or interacts with any function, service or feature of the ResumeWriterForYou‘s Services, for any purpose whatsoever.
Unless explicitly stated otherwise, the Terms will govern the use of any new features that augment or enhance the current Services, including the release of new ResumeWriterForYou‘s resources and services.
3. The Service
The ResumeWriterForYou.com website including all content (‘Content’) available through the ResumeWriterForYou.com domain name, (the ‘Site’) is owned and operated by ResumeWriterForYou.
This Site provides to its customers high quality resume writing services produced by certified writers and career coaches. ResumeWriterForYou accepts the orders for work, and assign it to the writers to perform the work. The customer will have to agree to this website's terms and conditions when placing an order through the website for resume writing services. Also, placing an order in itself will not be an acceptance of the work order. We retain the right to refuse to work on the project. The Turn Around Time (TAT) requested by you will be accounted from the time the work is accepted by a writer. You also understand and agree that the Services may include advertisements. You also understand and agree that the Services may include certain communications from ResumeWriterForYou, such as service announcements, administrative messages and updates.
4. Order Process4.1.
Placing an order. While registering with the site, please use a valid email address and a correct phone number where you can be reached. We may be required to contact you while processing your order. Failure to provide a valid email address or a correct phone number may affect order completion. Providing incorrect email address or phone number is a violation of the terms and conditions of this agreement. This may result in forfeiture of any claim of warranty or guarantee by the customer. ResumeWriterForYou reserves the right not to process or to resubmit the customer's order in the event that the details indicated are inconsistent or do not match the order's original description.4.2.
Information you provide. Provide comprehensive details of your previous work experience, education, job goal, as well as all job related trainings, certificates, affiliations, and seminars attended. As your resume will be built on the information you provide it is essential that you provide all the details to enable the writer to complete a resume that will be appealing.4.3.
Instructions. You have to provide relevant and clear instructions within stipulated time frame to enable the Company to fulfil any warranty or guarantee. Once the order is executed as per the request, any change request will attract additional fee and also additional time which have to be approved by the customer. However, any revision request complying with the initial requirements and description of the original order will be acted upon without additional fee. A request to gear a resume product towards a position different from the previously mentioned one will be considered as new instructions and liable for payment of new fee.4.4.
Writer assignment. A writer specializing in a field chosen by the customer, when assigned with the job, contacts the customer. The customer may either communicate with the writer via messaging system or request direct contact with the writer at a specified time. If the customer wishes to talk to the writer directly over the phone, the conversation is to be scheduled with help of support team first. The customer shall inform the support team in advance about the required call and shall be cooperative in terms of scheduling. However, customer should upload previous work experience, education, as well as all job-related trainings, certificates, affiliations, and seminars attended, as the phone call can last not more than 20 minutes. The writer will inform you accordingly. The writer is responsible for obtaining the key points, job goals, complaints, and corrections needed with any resume product.4.5.
Messaging System. ResumeWriterForYou.com uses the messaging system for communicating. Our support team and also the writers also use message system for communication. Customers can contact writers using the message system. Writers can also contact the customers and our support team using the messaging system. Please check the messages regularly, and promptly address any questions, concerns, or additional instructions using this interactive feature. No refund shall be made for the services rendered or for failure to check the messaging system. Any customer queries regarding the use of the messaging system will be promptly attended by our support team at any time.4.6.
Tracking the order. The customer can monitor the order through his personal account on the website. Writers who are assigned with specific jobs can also use the tracking system to know the status of the order. Customer can also contact the support team or writer to monitor the order progress. The possible statuses of the order are:
Not Paid - Order is placed and received but not paid. It will be processed after it is paid.
Paid - Order is placed and paid: our team will process it soon.
Processing - This status is placed when first writer applies to complete the order.
In Progress - Writer took the order and writes it.
On Hold - No writer at the moment, our team is currently searching him.
Done - Order is written, waiting for client to download it.
Completed - Order is done and downloaded by client. This is the last status needed to track for client.
Completed - Writer Paid. Status shows that order is completed and writer received his payment.
Cancelled - Order cancelled. No payments were made to our party, so no refund needed.
Need Refund - Order is cancelled after we received the payment. The problem is under investigation.
Refunded - Order is cancelled after we received the payment. Money returned to client in full or partial amount depending on circumstances.
ResumeWriterForYou shall not be responsible or liable for any type of delivery issues resulting from any of your service providers like internet, email, etc. which are beyond our control, or failure of customer to download the product. We strive to provide the best quality service to our customers. Our support team is available in stated in ‘Contacts’ page hours to assist you with any delivery problems. Customer shall pay for any service provided and no refund of fee can be claimed, when the writer has completed his job.
6. Revision policy6.1.
To ensure customer satisfaction, we provide revisions of the product free of charge if requested before it was approved by the customer, provided, the initial order details are not changed. A request to gear a resume product towards a position different from the previously mentioned one will be considered as a new job and fee will be charged accordingly.6.2.
If a revision request violates the original instructions, our Quality Assurance Department has the right to decline it.6.3.
You agree to receive any marketing emails sent by us pertaining to new services, discounts, special offers, and any other information that the company may deem useful for the customers. You can unsubscribe to the same by using the ‘Unsubscribe’ option provided in the email.6.4.
We may send SMS or text alerts on your mobile phones in the form of a text message. By placing an order, you agree to receive mobile phone alerts, updates, special offers and discounts from ResumeWriterForYou. We will not be responsible for any additional charges for the SMS alerts that may be charged to you by the mobile service provider.
If you order for our editing services, we do not guarantee that your original documents will be totally re-written. We will revise the initial resume in terms of formatting and vocabulary upon your initial instructions. No fee will be reimbursed in the event that the edited order is considered to be copy-pasted.7.2.
You may cancel the order any time before the completion of the order by using the order messaging system, by e-mailing the support team or by clicking ‘Cancel’ button in your order details. You may also request partial or full refund if you receive the product after the indicated date or if you are not satisfied with the product. However, ResumeWriterForYou reserves the right to approve or reject any request on a case by case basis.7.3.
If you intend to claim refund alleging bad quality of the product, please provide strong reasons and examples to support your claim for refund. Quality Assurance Department will take up further investigation and refund request approval only in cases where such supporting evidence which may be requested by us is provided. Quality Assurance Department reserves the right to decline a refund request if the aforementioned information or documents are not provided when the request is made.
ResumeWriterForYou reserves the right to modify or discontinue - any of the provisions of this Agreement, all or part of the Service, temporarily or permanently, with or without notice to Customer, and is not obligated to support or update the Service. The amended Terms of Service of this agreement shall be effective immediately after they are initially posted on the Site. Customer's continued use of the Service after the posting of the amended Terms on the Site constitutes Customer's affirmative: (a) acknowledgement of the Terms and its modifications; and (b) agreement to abide and be bound by the Terms, as amended. Customer acknowledges and agrees that ResumeWriterForYou shall not be liable to Customer or any third party in the event that ResumeWriterForYou exercises its right to modify or discontinue all or part of the Service. You are responsible for being familiar with any changes or modifications to these Terms and Conditions. You can review the most current version of the Terms at any time at: http://ResumeWriterForYou.com/terms.
By electing to use these services; (a) you warrant that all information you submit is current, true and accurate; (b) you agree to update this information; (c) you agree not to use the Services for any unlawful purpose.
You confirm that you are of legal age (as defined by the laws of your country) to make on-line purchases of our services. You also represent that you are not a person barred from receiving the Services under the laws of your country or other applicable jurisdiction. If you provide any information that is untrue, inaccurate, not current or incomplete, or if ResumeWriterForYou has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, ResumeWriterForYou has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
Customer shall pay upfront when the details are submitted for the services. Payment shall be made using credit card via PayPal or directly through PayPal. You may also remit the amount by wire transfer.
ResumeWriterForYou reserves the right to suspend or terminate your account without notice upon rejection of any card charges or if your card issuer (or its agent or affiliate) seeks return of payments previously made to ResumeWriterForYou when ResumeWriterForYou believes you are liable for the charge. Such rights are in addition to and not in lieu of any other legal rights or remedies available to ResumeWriterForYou.
We respect your privacy and the use and protection of your Personal Information. ResumeWriterForYou.com collects your name, e-mail address, home address, or phone number when you subscribe for our service. Such information collected by us about Customers will be treated as confidential and will not be shared with or sold to any third party.
12. Customer Conduct/Lawful Use
Customer agrees that use of the site is subject to all applicable International, National, State, and Local laws and regulations. The Customer agrees to abide by these laws and is solely responsible for the content of its communications through the Service. Customer agrees to use ResumeWriterForYou.com for lawful purposes only.
a. not to use ResumeWriterForYou.com for illegal purposes;
b. not to interfere or disrupt networks connected to the ResumeWriterForYou.com;
c. to comply with all regulations, policies and procedures of networks connected to ResumeWriterForYou.com;
d. not to resell or transfer your access to the service to any third party;
e. not to restrict any other visitor from using the service;
f. to act responsibly, treat other website Customers with respect and not violate their rights;
g. not to modify, adapt, sublicense, translate, sell, decompile, or disassemble any portion of the Service or any part of the Website;
h. not to harvest or collect information about Customers of the service without their express consent;
i. not to solicit personal information from anyone under the age of 18. In case of any violation of these Terms, ResumeWriterForYou reserves the right to seek all remedies available by law and in equity for such violations.
13. Limitation of Liability
As a condition of use of the Service, and in consideration of the services provided by ResumeWriterForYou, Customer agrees that neither ResumeWriterForYou, nor any officer, affiliate, director, shareholder, agent, contractor or employee of ResumeWriterForYou will be liable to Customer or any third party for any direct, indirect, incidental, special, punitive, or consequential loss of profits, loss of earnings, loss of business opportunities, damages, expenses, or costs resulting directly or indirectly from any services purchased or obtained or transactions entered into through the site or resulting from unauthorized access to, deletion or alteration of Customer's transmissions or data or failure of the site to store Customer's transmissions or data, or otherwise arising in connection with the Service, Site or Content even if ResumeWriterForYou has been advised of the possibility of such damages. You specifically acknowledge that ResumeWriterForYou shall not be liable for Customer submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.
ResumeWriterForYou makes no representations that ResumeWriterForYou.com Site is appropriate or available for use in other locations. Those who access or use the ResumeWriterForYou.com Site from other jurisdictions do so at their own volition and are responsible for compliance with local law.
14. Disclaimer/No Warranty
ResumeWriterForYou.com service is provided on an ‘as is’ basis without any express or implied warranty of any kind including warranties of merchantability, or non-infringement of intellectual property. In no event shall ResumeWriterForYou be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information) arising out of the use of or inability to use the materials; any unauthorized access to or use of our secure servers and/or; any and all personal information and/or financial information stored therein; any bugs, viruses, trojan horses, or the like which may be transmitted to or through our site by any Customer or other third party, and/or; any errors or omissions in any content or for any loss of damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the ResumeWriterForYou.com site. ResumeWriterForYou may provide links to third party websites as well as advertisements. ResumeWriterForYou does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the ResumeWriterForYou.com site or any hyperlinked site or featured in any banner or other advertising. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate. These third party sites have their own privacy policies. We encourage you to review the privacy policies of websites you choose to link to from ResumeWriterForYou.com so that you can understand how those websites collect, use and share your information. ResumeWriterForYou is not responsible for the privacy policies or other content on websites outside of ResumeWriterForYou.com. As a provider of online services, ResumeWriterForYou is not liable for any statements, representations or content provided by its Customers in any public forum, blog or other interactive area, even if ResumeWriterForYou has been advised of the possibility of such damages. Because some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.
ResumeWriterForYou further does not warrant that its service will be secure or uninterrupted; the information, text, graphics, links or other items contained within these materials will be accurate and complete. ResumeWriterForYou may make changes to these materials at any time without notice. ResumeWriterForYou makes no commitment to update the Materials. No oral advice or written information given by ResumeWriterForYou, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. ResumeWriterForYou is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email due to technical problems or traffic congestion on the Internet or on any of the ResumeWriterForYou‘s Services or combination thereof, including any injury or damage to Customers or to any person's computer related to or resulting from participation or downloading materials (for the purpose of viewing only), in connection with the ResumeWriterForYou‘s Services.
Customer will defend, indemnify and hold harmless ResumeWriterForYou and its affiliates, directors, officers, employees, proprietors, independent contractors, consultants, partners, shareholders, representatives, customers, agents, predecessors, successors, and permitted assigns from and against any claim, suit, demand, loss, damage, expense (including reasonable attorneys' fees and costs) or liability that may result from, arise out of or relate to: (a) acts or omissions by Customer arising out of or in connection with this Agreement; (b) intentional or negligent violations by Customer of any applicable laws or governmental regulation, (c) contractual relations between the Customer and a third party; or (d) infringement of intellectual property rights including, but not limited to, rights relating to patent and copyright.
We reserve the right to terminate your right to use our Services even when you have paid the full amount, if the information that you provided initially to register for our Services or subsequently modified, contains false or misleading information, or conceals or omits any information we would likely consider material; if you do not cooperate for execution of your order; if we suspect that you are involved in any fraudulent transaction.
Any attempt to undermine or cause harm to ResumeWriterForYou.com server or its customers, is strictly prohibited and will be subject to automatic account termination. This includes spamming, transmission of - malware, viruses, trojan horses; or by linking to sites and files that contain or distribute them.
ResumeWriterForYou may terminate Customer’s account and forfeit any fee at any time without prior notice, if you are in breach of the terms of this Agreement. ResumeWriterForYou will be the sole arbiter as to what constitutes a violation of the Agreement.
17. Entire Agreement/Severability/Waiver
This Agreement sets forth the entire agreement between you and ResumeWriterForYou in respect of this site and its contents and supersedes all prior agreements, whether written or oral, with respect to the subject matter hereof. In the event that any provision of the Terms shall, in whole or in part, be determined to be invalid, unenforceable or void for any reason, such determination shall affect only the portion of such provision determined to be invalid, unenforceable or void, and shall not affect in any way the remainder of such provision or any other provision of the Terms. ResumeWriterForYou‘s failure to act with respect to a breach by Customer or others does not waive its right to act with respect to subsequent or similar breaches. This Agreement shall inure to the benefit of and be binding upon each of us and our respective successors and permitted assigns.
19. Governing Law
These Terms shall be governed by and construed in accordance with the Laws of the place where the company holds its principal place of business, both as to interpretation and performance, or in any other place at the determination of the company.
20. Dispute Resolution
Any action or other judicial proceeding for the enforcement of this agreement or any of its provisions shall be instituted in the courts of competent jurisdiction in the place where the company holds its principal place of business or in any other place at the determination of the company.
21. Contact us
Any questions or concerns about these terms and conditions of use should be brought to our attention by e-mail to support@ResumeWriterForYou.com, and providing us with information relating to your concern.
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